I brought a radio as a gift for a friend. they didn't like it.so I emailed survival frog to let them know. They didn't get back with until after I sent the radio back. They said they can't give me my money back or send the radio back. They told me they will give me a store credit. I don't shop here.i brought it for a friend. So I lost my money and a radio.so don't get the back or money.
Thank you so much for your feedback, Joseph. I am so sorry to hear about your experience, we would love to make this right.
It looks like you sent an email to initiate a return, and one of our team members offered to issue a store credit or a refund for this item. We like to confirm which solution you prefer before processing a refund, but we are happy to take care of that for you. We will have our team member reach back out to confirm this has been processed.
Thank you for giving us the opportunity to make this right!