6 Month "Any Reason"
Refund Guarantee

Low Price Guarantee
Return in ANY condition
for ANY Reason

Call us toll free 1-800-PREPPER (1-800-773-7737)
Countdown to Christmas Holiday-Shipping

*Arrives before Christmas

Survival Frog happily offers premium shipping so that you will receive your orders in time for Christmas! Products marked with "Arrives before Christmas" qualify for Christmas arrival. Use the chart below to select the appropriate shipping method so you get your order by Christmas.

SHIPPING METHOD - Order by date (to Arrive before Christmas):

  • FREE Standard Shipping (Free on $50+ Orders) - Order by 12/08
  • UPS Ground Shipping - Order by 12/12
  • USPS First Class Shipping (orders less than 1 lb.) - Order by 12/16
  • USPS Priority Shipping (orders more than 1 lb.)- Order by 12/17
  • UPS 3 Day Select Shipping - Order by 12/16
  • UPS 2nd Day Shipping - Order by 12/19
  • UPS Next Day Shipping - Order by 12/20

Free shipping on all orders over $50! Orders that qualify for free shipping will ship standard shipping; valid only on shipping to the 48 contiguous states. Additional shipping fees may be assessed on orders shipped to Hawaii, Alaska, and US Territories. International shipping fees will be assessed on all orders shipped outside the US.

Shipping charges are calculated at checkout. For your convenience there is a shipping estimate calculator available in your shopping cart where all available rates, including premium options, will be displayed.

A tracking number will be emailed to you. When your order is shipped you will receive a shipment confirmation with the tracking information. Please allow up to 48 hours after you receive the tracking number for your shipper to update the tracking information.

Please see our Shipping Policy for more information.

Placing an Order

It is quick and easy to place an order on SurvivalFrog.com! Simply browse our survival gear by product or product category. When you find an item you are interested in, add the item to your shopping cart. Continue to shop for items of interest. Click on "Checkout" at the top of the page to view the items in your cart at any time.

Once you have finished shopping, click on "Checkout Now!" at the top of the page and follow the prompts. You will then be asked to enter all your information for the shipment, if you are a member you can log in using the 'Log In' button.. If you are a new customer, click on "I'm a new customer". Registration is fast and easy!

 

Cancelling or Changing an Order?

Once an order has been submitted, it will be processed quickly to ensure your package is shipped promptly. If you need to cancel or change your order, call us at 1-800-PREPPER (800-773-7737) as soon as possible to see if we can make the change for you. Please note that we may not be able to cancel or make changes to your order once we have shipped the item(s). You can also "Contact Us" using email or chat.

 

Using Store Credit as Payment

To use store credit, shop as normal. During checkout, you will be prompted to enter in the store certificate code number.

 

Payment Options

Our checkout is safe, secure and easy! Simply enter your shipping address and payment information. We accept most major credit cards, debit cards, and PayPal to provide you with the most safe and convenient payment options available. We will not place the order until we have the checks or MO in hand. Then the order will be placed for the customer and sent to processing and shipping.

We accept the following payment methods:

 

Sales Tax

SurvivalFrog.com is required by law to charge appropriate sales tax for orders that ship to addresses within the state of Colorado.