How To Order
Placing an Order
It is quick and easy to place an order on SurvivalFrog.com! Simply browse our survival gear by product or product category. When you find an item you are interested in, add the item to your shopping cart. Continue to shop for items of interest. Click on "Checkout" at the top of the page to view the items in your cart at any time.
Once you have finished shopping, click on "Checkout Now!" at the top of the page and follow the prompts. You will then be asked to enter all your information for the shipment, if you are a member you can log in using the 'Log In' button.. If you are a new customer, click on "I'm a new customer". Registration is fast and easy!
Cancelling or Changing an Order?
Once an order has been submitted, it will be processed quickly to ensure your package is shipped promptly. If you need to cancel or change your order, call us at 1-800-PREPPER (800-773-7737) as soon as possible to see if we can make the change for you. Please note that we may not be able to cancel or make changes to your order once we have shipped the item(s). You can also "Contact Us" using email or chat.
Using Store Credit as Payment
To use store credit, shop as normal. During checkout, you will be prompted to enter in the store certificate code number.
Our checkout is safe, secure and easy! Simply enter your shipping address and payment information. We accept most major credit cards, debit cards, PayPal, and Afterpay to provide you with the most safe and convenient payment options available. If paying by check or Money Order, we will not place the order until we have the checks or MO in hand, call support for help with orders.
- • Shop now, pay later
- • Orders must be over $50
- • Maximum orders around $600, although higher limits are available after first use
- • To check your maximum order limit, login here
- • No interest
- • No credit checks
- • 4 payments; first payment today, then 3 more payments every 2 weeks
How to use Afterpay (more info Click Here):
- 1. Add your products to cart (over $50)
- 2. Select Afterpay at checkout
- 3. Log into or create your Afterpay account, instant approval decision, no credit check required
- 4. Your purchase will be split into 4 payments, payable every 2 weeks, first payment starts at time of purchase
More Helpful Links Below:
Afterpay Help Center
Why is my order being declined?
How much can I spend with Afterpay?
SurvivalFrog.com is required by law to charge appropriate sales tax for orders that ship to addresses within the state of Colorado, or other states where we have nexus.
Payment We accept the following payment methods: