6 Month "Any Reason"
Refund Guarantee

Low Price Guarantee
Return in ANY condition
for ANY Reason

Call us toll free 1-800-PREPPER (1-800-773-7737)
Water Purification LifeStraw

Free shipping on all orders over $50! Orders that qualify for free shipping will ship standard shipping; valid only on shipping to the 48 contiguous states. Additional shipping fees may be assessed on orders shipped to Hawaii, Alaska, and US Territories. International shipping fees will be assessed on all orders shipped outside the US.

Shipping charges are calculated at checkout. For your convenience there is a shipping estimate calculator available in your shopping cart where all available rates, including premium options, will be displayed.

A tracking number will be emailed to you. When your order is shipped you will receive a shipment confirmation with the tracking information. Please allow up to 48 hours after you receive the tracking number for your shipper to update the tracking information.

Please see our Shipping Policy for more information.

Live Customer Service Hours -- Mon-Fri, 8am-5pm Mountain Time 

We're here to help, you can contact us in the following ways:

Call us: 800-PREPPER (800-773-7737)

Email us: Support@SurvivalFrog.com

Connect with us via Live Chat

Send us mail at the address below:

Survival Frog
c/o Customer Support
2488 W 2nd Ave
Denver, CO 80223 

Bulk Orders and Group Specials: Click Here  for information on our discounted pricing on bulk orders.