6 Month "Any Reason"
Refund Guarantee

Low Price Guarantee
Return in ANY condition
for ANY Reason

Call us toll free 1-800-PREPPER (1-800-773-7737)
Water Storage WaterBrick

Free shipping on all orders over $50! Orders that qualify for free shipping will ship standard shipping; valid only on shipping to the 48 contiguous states. Additional shipping fees may be assessed on orders shipped to Hawaii, Alaska, and US Territories. International shipping fees will be assessed on all orders shipped outside the US.

Shipping charges are calculated at checkout. For your convenience there is a shipping estimate calculator available in your shopping cart where all available rates, including premium options, will be displayed.

A tracking number will be emailed to you. When your order is shipped you will receive a shipment confirmation with the tracking information. Please allow up to 48 hours after you receive the tracking number for your shipper to update the tracking information.

Please see our Shipping Policy for more information.

Water Purification LifeStraw

Live Customer Service Hours -- Mon-Fri, 7am-3:30pm Mountain Time 

You can contact us using any of the following methods:

Email -

    Call 800-PREPPER (773-7737) 

      Mail us at the address below:

        Survival Frog
        c/o Customer Support
        2488 W 2nd Ave
        Denver, CO 80223


        Our Contact Us Form. We will reply within 24 hours Monday - Friday, within 48 hours after Saturday and Sunday.

          Bulk Orders and Group Specials:
          Click Here for information on our discounted pricing on bulk orders.