HOW IT WORKS

HOW TO EARN POINTS

VIP TIER BREAKDOWN

HOW TO SPEND POINTS

FAQ's

What are FROG POINTS?

FROG POINTS is a rewards program that benefits its members with points every time they shop. All members have access to birthday points, shopping points, and special gifts with purchase. Members can also earn points by performing certain actions such as creating an account, shopping with us, referring a friend, etc. See the next FAQ for more details on how to earn points. 

How Do I Earn FROG POINTS?

• Every $1 spent = 4  points earned. Move up the VIP tier and earn higher points for every dollar spent.
• Earn FROG points for sharing and following on social media!
• Earn 300 instantly when you sign up for our emails!
• Earn points for referrals!
• Enjoy 600 points added to your account on your birthday!
• Earn 1000 points when you sign up for Buyers Club Membership
  
  
  

To review how many points you have accumulated, sign in to your Survival Frog user account and visit your account details page or when logged in you will see everything you can redeem at checkout or through the smile widget located in the bottom right corner of the screen.

Do my FROG POINTS expire?

Yes, the points will expire after 12 months of account inactivity. Account inactivity occurs when you do not earn or redeem points.

How Do I Enroll in the FROG POINTS Program?

Enrollment is completely free. Create an account on Survivalfrog.com and you'll automatically be enrolled as a Survival Frog insider! If you have an existing account, you're all set to start earning points. 

I Referred a Friend But Did Not Receive My Reward. Why?

Your friend must make a purchase in order for you to receive your reward.

What Can I Do If I Have Any Questions About My Points or Account?

Please contact Customer Support at support@survivalfrog.com or call 1-800-773-7737.